FAQ

Identifying Concerns

What do I do if I suspect my child has a speech, language, or hearing problem? OR How do I get started?

  • Contact the clinic to discuss your concerns
  • Complete and submit all necessary paperwork
  • One of our therapists will review the paperwork and determine if an evaluation is needed.
  • If an evaluation is needed, you will be contacted to schedule an appointment
  • If an evaluation is not needed, you will be contacted and given the option of being added to the waiting list. Other programs, such as our PACC program, may be recommended in the meantime.
  • How long is the waiting list? The length of our waiting list varies throughout the year.

Do I need a referral or a note from my doctor?
No, just call and we will help you through the intake process.

How much does it cost? / What insurance do you accept?
There is no charge for our services, and therefore no need to bill insurance. We are fortunate to have generous donors and to receive grant support to fund our programs.

Program Questions

What types of communication disorders do you treat?
We serve children ages birth – 9 years of age with receptive and expressive language disorders due to, but not limited to, the following: developmental delay, apraxia, autism, down syndrome, receptive/expressive language delay/disorder, hearing impairment, cochlear implants, and phonological disorders. Services are provided free of charge for up to a total of 2 years.

Can I receive therapy somewhere else at the same time?
Yes! We often work in conjunction with other agencies to ensure children are receiving the recommended level of care. We will never ask you to choose!

Can I be involved in therapy?
Yes! We feel that parent involvement is key to a child’s success. We encourage you to be in the therapy room whenever possible. We also have private observation rooms, and a therapy aide is available to help with care of siblings when requested.

Do you treat dyslexia or other learning disabilities?
We do not specifically treat dyslexia or learning disabilities. However, if your child has underlying language needs that are affecting learning or reading, therapy will address those foundational skills. This will be determined through an initial evaluation.

What is your scheduling policy?
Sessions are typically scheduled one to two times per week for 45-60 minutes and scheduled on the hour. You will be scheduled the same each week on an ongoing basis.

What are your hours?
Therapy services typically begin at 8 a.m., with final sessions scheduled at 4 p.m. Office hours are 7:30-5:00. Certain groups, such as PACC and the ASD Parent Workshop, are offered in the evenings.

Transportation:
You can park in our private clinic lot next to the building. If full, there are metered spaces along Second Street.

Weather related closures:
If the Duluth Public Schools are closed due to inclement weather, the clinic is closed. If the Duluth Public Schools have a 2-hour delay, the clinic will open at 1:00 pm, and all morning appointments will be cancelled.

Does my family need to be a member of the Masons?
No, no Masonic affiliation is required.

How to Help

Do you accept volunteers?
We welcome volunteers who are enrolled in college or graduate programs in related fields (SLP, OT, PT, Early Childhood, Social Work, etc.) Contact us directly at 218-720-3911 to discuss your volunteer interests.

How can I donate?
There are a number of ways to help the clinic through donations. In addition to an item wish list, you may contribute through cash, estate planning or in-kind donations. Please visit our Get Involved page to find out more.

Does my donation go entirely to the clinic?
Yes, you may designate your contributions to be sure they are directed to the clinic.

Do you have any job openings?
Employment opportunities will be listed on our Careers page.